EduCare Pro
Last updated: September 6, 2026
This policy explains how EduCare Pro collects, uses, shares, retains, and protects information when you use our mobile application and related services.
We may collect your name, email address, phone number, college, department, academic year, account credentials, device identifiers, notification tokens, course activity, exam attempts and results, subscription details, payment verification records, coupon activity, support messages, and information submitted with an account deletion request.
We use this information to create and secure your account, provide courses and exams, manage subscriptions, verify payments, send service notifications, provide support, prevent misuse, troubleshoot problems, and improve the reliability of EduCare Pro.
EduCare Pro may request device permissions needed for features you choose to use, such as notifications. You can review or revoke permissions in your device settings. Some features may not work without their required permission.
Payments may be processed by third-party payment providers. We may receive transaction references and payment status information needed to confirm a purchase. Payment providers process information under their own privacy policies.
We do not sell personal information. We may share only the information necessary with authorized staff and service providers that support hosting, communications, payment verification, security, and support. We may also disclose information when required by law or to protect users and the service.
We retain information while your account is active and as needed to provide the service. After an account deletion, some records may be retained where reasonably necessary for legal compliance, fraud prevention, dispute resolution, accounting, security, or backup recovery. Retained information is restricted from ordinary account use.
You can request deletion of your EduCare Pro account and associated personal data. Review the steps and retention details on our Account Deletion page.
Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of your personal information. You may also withdraw consent where processing relies on consent. Requests may require identity verification.
We use reasonable administrative, technical, and organizational safeguards to protect information. No internet transmission or storage method is completely secure, so we cannot guarantee absolute security.
EduCare Pro is an educational service and is not intended for children to use without authorization from a parent, guardian, or educational institution where required by applicable law. If you believe a child provided personal information without appropriate authorization, contact the platform administrator.
We may update this policy as our services or legal obligations change. We will publish the revised policy here and update the date above.
For privacy questions or requests, contact the EduCare Pro platform administrator through the support channel provided in the application.